Clear refunds. No fine-print games.

Situation	What you get	Timeline
Not delivered within 24h of payment	Full refund	Same day, to your bKash/Nagad
Cancelled before delivery	Full refund	Same day
Seat died in warranty, replacement failed	Refund for unused days	Within 24h of failed replacement
Wrong product delivered	Correct product or full refund — your choice	Within 1 hour
Changed mind after successful delivery	Replacement-first policy; refund case-by-case	Within 48h

How refunds are paid

Back to the same bKash/Nagad/Rocket number you paid from — send-money, no fees deducted. We don't do store-credit-only games.

WhatsApp your order ID + reason. Refunds are approved by a human (usually within the hour), not a bot maze.

🤝 Still deciding? Use pay-after-testing on your first order and you'll never need this page.